Privacy Policy
The way MzancexAI gathers, utilizes and safeguards your personal information.
1. Introduction
MzancexAI ("we", "us", "our") is dedicated to safeguarding the privacy of site visitors and customers. This Privacy Policy outlines which personal data we gather, the reasons we gather it, and our approach to managing it during your interaction with our website and offerings.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - Browser information, IP identifiers, device markers, tracking pixels and behavioral metrics.
3. How We Use Your Data
- To verify identity and comply with regulatory obligations.
- To provide, maintain and improve our platform and services.
- To process payments and detect fraudulent activity.
- To reach out to you about your profile, service announcements and customer service inquiries.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We maintain personal data for the duration required to deliver services and meet legal, compliance and financial obligations - generally no less than five years following account termination.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We employ functional and performance cookies to keep the site running and assess user behavior. You have the ability to control cookies via your browser preferences.
10. Security
We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.
11. Changes
This Policy may be subject to periodic revisions. The most recent edition will be posted here with an updated timestamp.
12. Contact
For privacy questions or to exercise your rights, contact the MzancexAI Data Protection team via our contact page.